Management system certification refers to the verification by a competent third party authority declaring that:
– Your organization’s structure is suitable for managing its processes and activities.

– The inputs are transformed into products or services which meet the organizations objectives such as production targets, quality and conformance levels.

– Your customers’ quality requirements are satisfied.

– Your organization is complying with relevant regulations.

– Your organization is meeting its quality and environmental objectives.

Proper management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation.
Implementing ISO often gives the following advantages:

1. Create a more efficient, effective operation
2. Increase customer satisfaction and retention
3. Reduce rework/repair costs
4. Enhance marketing
5. Improve employee motivation, awareness, and morale
6. Promote international trade
7. Increases profit
8. Reduce waste and increases productivity.

1. Increased Efficiency

Companies that ISO Management System certified shall maximize quality and efficiency by adopting continual improvement program. Once certified for QMS, the processes are established and guidelines in place for anyone to follow easily, making training, transitions, and trouble-shooting easier.

2. Increased Revenue

Studies have shown that ISO Management System certified companies experience increased productivity and improved financial performance, compared to uncertified companies.

3. Employee Morale

Defined roles and responsibilities, accountability of management, established training systems and a clear picture of how their roles affect quality and the overall success of the company, all contribute to more satisfied and motivated staff.

4. International Recognition

The International Organization for Standardization (ISO Management System) is recognized worldwide as the authority on quality management.

5. Factual Approach to Decision Making

The ISO Management System standard sets out clear instructions for audits and process reviews that facilitate information gathering and decision making based on the data.

6. Supplier Relationships

Mutually beneficial supplier relationships are one of the key attractions to ISO certification. Following the processes for documentation and testing ensure quality raw materials go into your production system.

7. Documentation

The ISO Management System standard requires documentation of all processes and any changes, errors and discrepancies. This ensures consistency throughout production and accountability of all staff. This also guarantees traceable records are available in case of non-compliant products or raw materials.

8. Consistency

One of the foundations of ISO; All processes from research and development, to production, to shipping, are defined, outlined and documented, minimizing room for error.

9. Customer Satisfaction

Client confidence is gained because of the universal acceptance of the ISO standards.

10. Improvement Processes

The ISO Management system outlines audit processes, management review and improvement processes based on collected data. Improvements are carefully planned and implemented based on facts, using a system of documentation and analysis, to ensure the best decisions are made for your company.

Protecting your organization by satisfying your customers…

ISO 9001:2015 specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently achieve customer satisfaction through the effective application of the system, including processes for continual improvement of the system.

It also specifies the assurance of conformity to customer and applicable statutory and regulatory requirements.

All requirements of ISO 9001:2015 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.

Protecting your business by protecting our environment…

ISO 14001:2015 specifies requirements for an environmental management system to enable an organization to develop and implement policies and objectives which take into account its legal and other requirements.

It applies to those environmental aspects that the organization can control and those which it can influence. It does not state specific environmental performance criteria.

ISO 14001:2015 is applicable to any organization that wishes to establish, implement, maintain and improve an environmental management system.

The organization should seek to assure itself of conformity with its stated environmental policy, and to demonstrate conformity with ISO 14001:2015 by seeking certification of its environmental management system by an accredited certification body.

The extent of the application of all the requirements of ISO 14001:2015 will depend on factors such as the environmental policy of the organization, the nature of its activities, products and services, its location and method of distribution and the business environment in which it operates.